TrackIT: Digital Transformation Enabler in the Aviation Industry
Digitalization of aviation industry has triggered a change and initiated rapid developments in the airport management. Streamlining the processes and services, creating interoperability, and providing superior passenger experience has become one of the top most priorities in the airport management segment. However, passengers in their travelling experience, despite the efforts by airport authorities, still face inconveniences like long queues, long delays, and lack of information sharing and so on. The problem can be ascribed to the fact that despite making strides towards development, airport management still faces a challenge when it comes to leveraging siloed data and optimally using it to streamline the overall processes.Acknowledging the scope of unlocking siloed data, Soma Sekhar Vedantam, Founder of TrackIT says, “The biggest challenge faced by aviation industry is the locked and blocked information in silos.” TrackIT, as a company, has focused itself on breaking data silos in selected verticals, making information available and sharable across multiple departments with multiple stakeholders. The company provides automation and digitalized aviation solutions, bringing safety and ease, enhancing passenger experience at the airport. Currently, TrackIT is focused on bag journey, Airport turnaround optimization and MRO Services turnaround optimization.
Visibility and Availability of Information
Moving past the roadblocks created by the unavailability of information and/or manual typing of the data, TrackIT is committed to provide digital solution for aviation sector. TrackIT is making sure that information is visible and available to people at various levels across the organization managerial, supervisory or operational staff level. The company provides single point view of the data through its EnTrackMRO solution to dashboards displaying the needed information, both in text and graphical format. Streamlined information sharing will help the airports interact with its staff across hierarchy and help them provide faster turnaround for the airlines. EnTrackMRO uses technologies like RFID, Bluetooth
low energy or IoT to get the data pumped into these dashboards directly. Easy and readily available information saves a lot of time and energy of the staff and helps them focus on the important aspects of their job at hand. The improved work will make a huge difference in optimizing the overall work performance and turnaround optimization.
Enhancing Passenger Experience on Exit
Another important aspect of airport functionality is the passenger experience on Exit. Passengers would like to receive information about the baggage offloading and the time bags land on carousel, so that they do not have to hang around the carousel waiting for the bag. Once bag is picked up, they want to have easy access and availability to trolley, and quickly move to exit after collection and completing customs formalities. TrackIT’s EnTrackBag solution conforms to Article 753 of IATA recommendations, giving a message to the passenger about the bag being offloaded from the aircraft and landed on the baggage carousel. TrackIT, EnTrack Trolley enables terminal operator to make enough trolleys available next to the carousel based on the Airport Operations Database.
EnTrackBag also automates customs clearance by streamlining customs operations like passenger verification, digital challans, Storing & tracking of detained baggage/articles and associated services. In essence, EnTrackBag while digitalizing the baggage movement also enhances passenger experience on exit significantly. TrackIT airport solutions take care of the subtle needs of the passengers giving them a holistic experience of airport service.
TrackIT, as a company, has focused itself on breaking data silos in selected verticals, making information available and sharable across multiple departments with multiple stakeholders
Enhancing Passenger Experience on Exit
Another important aspect of airport functionality is the passenger experience on Exit. Passengers would like to receive information about the baggage offloading and the time bags land on carousel, so that they do not have to hang around the carousel waiting for the bag. Once bag is picked up, they want to have easy access and availability to trolley, and quickly move to exit after collection and completing customs formalities. TrackIT’s EnTrackBag solution conforms to Article 753 of IATA recommendations, giving a message to the passenger about the bag being offloaded from the aircraft and landed on the baggage carousel. TrackIT, EnTrack Trolley enables terminal operator to make enough trolleys available next to the carousel based on the Airport Operations Database.
EnTrackBag also automates customs clearance by streamlining customs operations like passenger verification, digital challans, Storing & tracking of detained baggage/articles and associated services. In essence, EnTrackBag while digitalizing the baggage movement also enhances passenger experience on exit significantly. TrackIT airport solutions take care of the subtle needs of the passengers giving them a holistic experience of airport service.
